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Internal Order Management (IOM-000)

Introduction & Overview​

The Internal Order Management Process contains all the functions you need to process all the internal orders that occur between the various branches and departments within the company.

It allows one department to order products or services from another, and where physical goods are involved, will track the movement of those goods from one branch to another.

The process also includes all the reports you need to review the performance and to-do actions required to keep on top of all the transactions that occur between the branches or departments in your company.

The functions in the Internal Order Management module can be best described in the following flowchart.

You can access the step-by-step guides and video demonstrations for each function from the list below.

Terms: Process & Module

We use the term "Process" to describe the work that must be done in a specific area of your business and the term "Module" to refer to the set of functions in the Sense-i software that allows you to perform that work.

Background Information

To better understand the flowchart please read the Business PowerPoint, Levels of Work, and Understanding Function Types documents.

These documents provide essential background information to understanding how the work and information in your business and the Sense-i system is structured.

note

There are several variations of this process, and within each, also several different ways a function or step in the process can be performed. Each industry has a unique set of rules and procedures that implement the best way to achieve a result.

While the process flowchart above might look simple, the unique requirements for the industry and for each company are implemented in each of the functions in the Sense-i system.

Functions in the module​

The Internal Order Management module contains the following functions;

Profile Functions​

The profile functions enable you to store information about the company's people, departments, products, materials, machines, and so on, that are used in transactions.

This information changes more frequently than setup information as new departments, internal services and products and employees are added to the database.

The profile functions are:

Transactions​

The transactions enable you to capture details about the various transactions that occur between the different departments and branches that exist in your company.

The transactions in this module are:

  • Internal Order - (SAF-160)

  • Internal Order Issue (Delivery Note) (SAF-163)

  • Internal Order Receipt (SAF-161)

  • Internal Order Invoice (SAF-503)

  • Internal Order Return (SAF-162)

  • Internal Order Credit Note (SAF-504)

Report Functions​

The report functions in the system fall into two groups.

Management reports help with the daily workflow and focus on what transactions are outstanding at any point in the Order Admin and Management Process,
while Executive Reports enable you to review the financial performance in the business.

Management Reports​

Executive Reports​

• Internal Order Sales Report

Detailed Step-by-Step Procedures

Detailed Step-by-Step procedures and video guides exist for each of the functions in this module that will explain every action you need to take to successfully capture and work with the information in the system.

Simply click on any of the functions above to access the detailed Step-by-Step instruction.

Setup Functions​

To use the functions in the module, key information needs to be entered into the system. The setup functions allow you to enter this information which changes very rarely. The setup functions are:

  • Employee Information

  • Department Profiles

  • Department Payment Terms

  • Internal Products & Service Profiles

  • Standard VAT Rates (FIN-001)

The Internal Order Management module works with the following modules:

  • Product Catalogues

  • Product Costing

  • Replenishment

This is the end of the module overview.

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